Privacy Policy & PHI Handling
At Healthy Healing LLC, we believe that your privacy is a cornerstone of your recovery journey. This policy outlines how we handle your personal and health information with the highest standards of care and HIPAA compliance. Our goal is to ensure you feel secure while focusing on your wellness. Effective Date: October 26, 2023
1. What Information We Collect
To provide personalized mental health and addiction treatment, we collect information you share during intake and sessions. This includes your name, contact details, insurance information, and personal health history (Protected Health Information or PHI).
2. Telehealth Platform & PHI Security
We use HIPAA-compliant telehealth platforms featuring end-to-end encryption. Your sessions are private and are never recorded without your explicit, written consent. We implement strict administrative, physical, and technical safeguards to protect your PHI from unauthorized access.
3. Minors (Ages 16+)
In accordance with Ohio law, we provide specialized care for minors aged 16 and older. While we encourage family involvement, we respect the privacy of the therapeutic relationship as permitted by state regulations and professional ethical standards.
4. Your Rights
You have the right to request a copy of your health records, ask for corrections, and receive an accounting of how your information has been shared. You can also request specific restrictions on how we use or disclose your health data.
5. Data Sharing & Retention
We only share your data to coordinate your care, obtain payment (insurance), or as required by law (e.g., safety concerns). We retain clinical records for the period required by Ohio medical board regulations to ensure continuity of care.
6. Cookies, Messaging & Email
Our website uses basic analytics (cookies) to improve user experience. Email and text messaging are used for scheduling and administrative purposes; however, for clinical discussions, we utilize our secure, encrypted portal to maintain your privacy.
How to Contact Us
If you have questions about your privacy or wish to exercise your rights, please reach out to our privacy officer at admin@healthyhealingllc.com or call us at (216) 446-5117.